Bookings and Payments
- To guarantee your place in one of our games, an advance booking is required. You can choose to pay either the full amount or a deposit.
- If you choose to pay a deposit, the remaining balance must be paid in cash on the day of your booking. Please note that we do not have a card payment terminal (POS) at our venue. If you wish to pay by card, the only option is to pay the full amount when making your booking through our website.
Cancellations
- At least 4 days before your booking: You will receive a full refund, whether you paid the full amount or only the deposit.
- Between 3 days and 24 hours before your booking: You will receive a refund of the amount paid, minus the deposit.
- Less than 24 hours before your booking, or in the event of a no-show: No refund will be issued.
Date Changes
- If you need to reschedule your booking, you may do so at least 24 hours in advance at no additional cost.
- If you request a date change less than 24 hours before your booking, it will be subject to availability and an additional fee equal to the deposit amount will apply.
Gift Vouchers – Cancellations and Refunds
Gift vouchers may be cancelled within 48 hours of purchase, and the full amount paid will be refunded to the original purchaser. After this 48-hour period, no refunds will be issued under any circumstances.